Refund and Returns Policy
At ManasabyParvathy, we strive to ensure you are completely satisfied with your purchase.
Returns
Our return policy is valid for 30 days from the date of purchase. If 30 days have passed, we are unable to offer a full refund or exchange.
To be eligible for a return:
- The item must be unused, unworn, and in the same condition as received
- The item must be in its original packaging
- A valid receipt or proof of purchase is required
Please do not send your purchase back to the manufacturer.
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Downloadable/digital products
- Personal care or hygiene-related items
Partial Refunds (if applicable)
Partial refunds may be granted in the following cases:
- Items showing signs of use
- Items not in original condition or damaged (not due to our error)
- Items returned after the 30-day period
Refunds
Once we receive and inspect your return:
- You will receive an email confirming receipt
- You will be notified whether your refund is approved or rejected
If approved:
- Refunds will be processed within 7โ10 working days
- The amount will be credited to your original payment method
Late or Missing Refunds
If you havenโt received your refund:
- Check your bank account
- Contact your credit card provider
- Contact your bank
If the issue persists, contact us at:
๐ง info@manasabyparvathy.com
Sale Items
Only regular-priced items are eligible for refunds.
Sale items cannot be refunded or exchanged.
Exchanges
We only replace items if they are:
- Defective
- Damaged
To request an exchange, contact us at:
๐ง info@manasabyparvathy.com
Gifts
- If marked as a gift and shipped directly to you โ you will receive a gift credit
- If not marked as a gift โ refund will be issued to the original purchaser
Return Shipping
To return your product, please contact us first for the return address.
- Customers are responsible for return shipping costs
- Shipping charges are non-refundable
- Return shipping cost may be deducted from your refund
- We recommend using a trackable shipping service for high-value items
Need Help?
For any questions related to returns and refunds, please contact:
๐ง info@manasabyparvathy.com
๐ +91 7997100300
Last Updated: [25/03/2026]